Privacy Policy

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At Texas Greatest Remodelers (TGR), we value the trust you place in us—not just with your home, but with your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us through our website and during the project assessment process.

1. Information We Collect

A. Personal InformationWe collect information you voluntarily provide when you fill out forms on our website, request a quote, or apply for financing. This includes:

  • Name
  • Property Address
  • Phone Number
  • Email Address
  • Project Details (e.g., roof condition, remodeling goals)

B. Financing InformationIf you choose to inquire about financing, we may collect basic eligibility data. Please Note: Full credit applications (including Social Security Numbers) are typically processed directly through our secure third-party lending partners (e.g., GreenSky, Hearth). TGR does not store your full credit file or Social Security Number on our local servers.

C. Technical DataWhen you visit our website, we automatically collect usage details, IP addresses, and information through cookies to help us improve user experience and site performance.

2. How We Use Your Information

We use your data for the following specific purposes:

  • Forensic Assessments: To schedule site visits and evaluate the specific needs of your property.
  • Communication: To send quotes, appointment confirmations, and project updates.
  • Financing Coordination: To connect you with our lending partners for pre-qualification.
  • Service Improvement: To analyze website trends and improve our service offerings.

3. Sharing Your Information

We do not sell your personal information to data brokers. We only share information in the following scenarios:

  • Trusted Service Partners: We may share project details with subcontractors or engineers strictly necessary to complete your specific job.
  • Financing Partners: If you request financing, we connect you with lenders to facilitate your application.
  • Legal Requirements: If required by law, court order, or government regulation.

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Non-sharing Clause:

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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4. Security of Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no transmission of data over the internet is guaranteed to be 100% secure.

5. Third-Party Links

Our website contains links to third-party websites (specifically financing portals). We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of our lending partners before submitting sensitive financial data.

6. Your Rights

You have the right to:

  • Opt-out of marketing communications.
  • Request access to the personal information we hold about you.
  • Request corrections to your information.

To exercise these rights, please contact us at the email below.

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7. SMS Opt-in Details

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We collect your mobile number and consent when you opt-in to receive SMS notifications from Texas Greatest Remodelers. By providing your mobile number and checking the opt-in box, you consent to receive automated messages regarding our services. You can opt-out at any time by replying STOP to any of our messages.

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8. Mobile Info Sharing Statement

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Your mobile number and information are used solely for the purpose of providing our services and are not shared with third parties without your explicit consent, unless required by law. We are committed to maintaining your privacy and ensuring your personal information is protected.

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9. Contact Us

If you have questions about this policy, please contact us:

  • Texas Greatest Remodelers
  • Email: info@texasgreatestremodelers.com
  • Phone: (832) 552-1555
  • Address: 340 N Sam Houston Pkwy E, Houston, TX 77060